Privacy Policy

Arabian Tea ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us while browsing this website or purchasing our teas. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

1. Information We Collect

We may collect personal details you provide directly, such as your name, email address, phone number, shipping address and payment-related information when you place an order, create an account, subscribe to our newsletter, or contact our support team. We may also automatically collect technical information such as your IP address, browser type, device information and browsing behaviour through cookies and similar technologies.

2. How We Use Your Information

• To process and deliver your orders, including payment confirmation and shipment tracking.
• To respond to enquiries, provide customer support and manage your account.
• To send order updates, promotional offers and newsletters, where you have opted in.
• To improve our website, products and overall customer experience.
• To comply with applicable legal and regulatory requirements.

3. Cookies

Our website uses cookies to remember your preferences, keep items in your cart and understand how visitors use our site. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the website.

4. Sharing of Information

We do not sell your personal information to third parties. We may share information with trusted logistics partners, payment gateways and service providers strictly for the purpose of fulfilling your order, and only to the extent necessary. We may also disclose information where required by law.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. You may also unsubscribe from marketing communications at any time.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please reach out to us at safaindustries.at@gmail.com or call +91-7715892310.